engagesoft

Software for game studios and gaming companies

We build the systems that keep players connected to your game.

EngageSoft develops custom software for video game studios and gaming companies — player engagement platforms, community and CRM systems, and the backend tools that hold them together. We build these systems for clients under contract, and we keep maintaining them once they are live.

Talk to usWhat we build

  • Player engagement
  • Community & CRM
  • Backend & tools
  • Built and maintained under contract

Services

Three things, built properly.

  1. Player engagement platforms

    Progression, rewards, missions and live events running as a service alongside your game. Player profiles, segmentation, scheduling, and an operator console your live-ops team can work in day to day — with the APIs and SDK hooks to wire it into a client and server you already have.

  2. Community and CRM systems

    One record per player across your game, store, support desk and community channels. Ticketing and moderation tools, lifecycle messaging, and reporting that lets support and community teams see the same history the game does, instead of three partial versions of it.

  3. Backend and supporting tools

    The parts underneath: account and entitlement services, telemetry pipelines, internal admin tools, data exports, and the integrations between your platform and payment partners. Sized for your actual load, instrumented so you can see what it is doing, and documented so your engineers can take it from here.

How we work

Software is judged by what it does on a live service at peak, not by how it looks in a deck.

We work in small teams with direct access to the people who own the product. Every engagement starts with a written scope: what we are building, the interfaces it has to meet, and what finished means. We work to your release process rather than around it.

The code, the infrastructure definitions and the documentation are yours. There should be no part of the system you cannot read, run or hand to someone else without us.

When a build ships we stay on it. Maintenance, incident support and the next iteration are part of the contract, not a separate conversation you have to start from scratch.

About

A software supplier to the games industry.

EngageSoft, LLC develops custom software for video game studios and gaming companies, including player engagement platforms, community and CRM systems, and supporting backend tools. The company builds and maintains these systems for clients under contract.

EngageSoft does not operate games or gaming services of its own, and does not hold or process player funds. The systems we build run under our clients' control, on their infrastructure and their commercial terms.

Contact

Tell us what you are building.

Send us the shape of the problem — the game or service, what you need the system to do, and roughly when. We read every message and reply personally.

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